Register Your Mobile Under National Do Not Call to avoid unwanted Commercial Calls and SMS

Friends,

The usage of Mobile Phones now a days is a part of everyone's life. Most of us are using Mobiles and are facing problems like unwanted commercial calls and SMS. To get rid of these unwanted commercial calls and SMS, TRAI has started a system by registering your mobile no. under Do NOT DISTURB (DND) scheme.  Stop All Calls (Fully Blocked Category- stoppage of all commercial Calls/SMS )

To enroll in the National Do Not Call registry in India, do one of the following.

Send an SMS with the message START 0 to 1909 OR Call 1909 and follow instructions

Note: If the above SMS is not recognized, try sending the old format message START DND to 1909

You may call 1909 or may check DND  current status and know your NDNC registration date by giving your mobile number in field given below.

Check Your DND (do not call/disturb registration online)

To check another number click reload/refresh the page.

To check another number click reload/refresh the page again 

Stop Calls by Category(partial Blocked category)

Send an SMS with the message STOP 3 to 1909 to stop promotional offers related to Education.

Below is a list of category numbers.

1. Banking/Insurance/Financial products/credit cards
2. Real Estate
3. Education
4. Health
5. Consumer goods and automobiles
6. Communication/Broadcasting/Entertainment/IT
7. Tourism and Leisure

How To deactivate your Do not call registry 

Allow Calls by Category

If you ever wish to start getting commercial calls again, below is the format to do it.

Send an SMS with the message START n to 1909 OR Call 1909 and follow instructions

In the above message, n is a single digit from 1 to 7, as below

1. Banking/Insurance/Financial products/credit cards
2. Real Estate
3. Education
4. Health
5. Consumer goods and automobiles
6. Communication/Broadcasting/Entertainment/IT
7. Tourism and Leisure

e.g. Send an SMS with the message START 3 to start promotional offers related to Education or START 3,4 to include Health too.

Allow All Calls

• Send an SMS with the message STOP 0 to 1909 OR Call 1909 and follow instructions
• You will get a SMS informing you of your de-registration request and seeking your confirmation through SMS.
• Send SMS confirming your request.
• On receipt of confirmation, the Access Provider will again send a SMS confirming your de-registration.

After Two Days Unwanted Promotional SMS's will not Disturb You

Friends,

A good utility is going to be started by TRAI. Its about SMS service. Now you will not receive any promotional SMS and Calls w.e.f. 27.11.2011. Already known as National Do Not Call Registry (NDNC) will now be called National Customer Call Preference Registry (NCCPR). To holistically curb this growing menace and effectively regulate unsolicited commercial Calls and messages, TRAI has notified "The Telecom Commercial Communication Customer Preference Regulations, 2010". All the provisions of regulations come into force from 27th September, 2011.

Customers- Customers (landline and mobile) who do not want to receive commercial communications can dial or SMS to 1909 (toll free) and register in either of the two categories:

Fully Blocked Category- stoppage of all commercial Calls/SMS 

Partially Blocked Category- stoppage of all commercial Calls/SMS except SMS from one of the opted preferences

For registering option using SMS, for 'fully blocked category', write "START 0" and send it to 1909. For 'partially blocked category', send SMS 'START' with one or multiple options from the list of seven categories.

There are at present 7 preferences to choose from- Banking/Insurance/Financial Products/Credit Cards-1, Real Estate-2, Education-3, Health-4, Consumer goods and automobiles-5, Communication/Broadcasting/Entertainment/IT, Tourism-7.

For example: To receive messages relating to only Health products, then send SMS "START 4" to 1909. Similarly, for receiving messages relating to Real Estate and Education, send SMS "START 2,3" to 1909.

On successful registration, customer will receive an SMS confirming exercised options and a Unique Registration Number within 24 hrs. The registration will be effective within 7 days of placing the request with the service provider. The customers can check the status of their registration by clicking on "Customer Registration Status".

Customer can also change the preferences after 7 days of registration or the last change of preference.

If customer receives UCC even after 7 days of registration, he can register a complaint with his service provider within 3 days of receipt of such UCC by dialing or sending SMS to 1909. Customers will have to provide the telephone number or header of the message from where the call or message has been received along with the date and time.

For complaint through SMS, customer has to send SMS COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm to 1909. Where XXXXXXXXXX - is the telephone number or header of the SMS, from which the UCC has originated.

Service Provider will take action on complaint and inform the complainant within 7 days of lodging of complaint. Customers may check registration status of his complaint through the link "UCC Complaint Registration Status".

Customers not registered with NCPR can also identify the commercial calls because they will all come from numbers starting with '140'. This is a series specially earmarked for telemarketers.

Also, in order to control the possibility of SMS packages (those allow a very large number of SMS per day) to be used by the telemarketers for sending large number of SMSs from a normal telephone number, a limit of 100 SMS per day per SIM has been laid down under these regulations except on blackout days.

Further, all commercial calls or SMS except the transactional SMSs will be sent to the customers only between 9 AM and 9 PM.